These Terms and Conditions ("Terms and Conditions") of LEVIOR s.r.o., with its registered office at Tovačovská 3488/28, 750 02 Přerov, ID No. 61973939, registered in the Commercial Register maintained at the Commercial Register in Ostrava, Section C, Insert 7320, ("Seller") regulate the mutual rights and obligations of the parties arising in connection with or on the basis of a purchase contract ("Purchase Contract") concluded between the Seller and another natural or legal person ("Buyer") through the Seller's online shop. The online shop is operated by the Seller on the internet address http://eshop.levior.cz/, through a web interface ("online shop").

Provisions deviating from the terms and conditions may be agreed in the purchase contract. The deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

The provisions of the Terms and Conditions are an integral part of any purchase contract. The Purchase Contract and the Terms and Conditions are drawn up in the Czech language. The contract of sale may be concluded in the Czech language.

1) What is behind the registration

"The Seller declares that the data is for identification purposes only when purchasing on the Seller's online shop and will not be disclosed to third parties or otherwise misused. By confirming the registration, the buyer agrees to receive offer emails from the seller's online shop, in accordance with Act No. 480/2004 Coll. on certain information society services."

Offer e-mails will be sent a maximum of four times a month and the size of each e-mail message will not exceed 3MB.

The purchaser may cancel the e-mail newsletter service at any time by contacting the following e-mail address: lenka.zdrahalova@levior.cz  or by writing to the following fixed address:

LEVIOR s.r.o., with registered office at Tovačovská 3488/28, 75002 Přerov.

2) Order and closing of the purchase contract

The online shop contains a list of the goods offered for sale by the Seller, including the prices of the individual goods offered. The prices of the goods offered are inclusive of value added tax and all related charges. The offer for sale of the goods and the prices of these goods remain valid for as long as they are displayed on the Seller's online shop. All offers for sale of goods placed on the online shop are non-binding and the seller is not obliged to conclude a purchase contract in respect of these goods.

To order goods, the Buyer shall fill in the order form on the Seller's online shop. The validity of the electronic order is conditional upon the completion of all the data and details prescribed by the form.

All orders placed through this shop are binding. The order is a draft purchase contract, the purchase contract is formed at the moment of confirmation of the order by the seller. The Buyer is automatically informed of the acceptance of the order by e-mail to the Buyer's e-mail address specified in the order, this does not apply when the contract is concluded exclusively by e-mail exchange or similar individual communication. For each item it is displayed whether the goods are in stock or not. If the goods are out of stock or out of stock of the supplier, the buyer will be informed of the next delivery date.

Before sending the order to the seller, the buyer is allowed to check and change the data that the buyer has entered in the order. The Buyer sends the order to the Seller by clicking on the "ORDER" button and hereby undertakes to pay for the goods specified in the order.

The Buyer agrees to the use of remote means of communication in concluding the purchase contract. Costs incurred by the Buyer when using remote means of communication in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer.

3) Order cancellation

If the buyer cancels the order within 12 hours, the seller considers the order cancelled. The buyer can send the cancellation by e-mail to dana.dockalova@levior.cz or by fax +420 581 746 255. When cancelling an order, the name of the buyer, e-mail and order number must be provided.
 
 4) Delivery and terms of delivery

The goods will be delivered to the buyer-customer by the contractual carrier. The place of delivery is determined on the basis of the buyer's order. The postage for registered customers is determined according to individual conditions agreed in advance. For non-registered customers, the postage for a shipment up to 50kg is charged at CZK 100,- excluding VAT, in case of cash on delivery the amount is increased by CZK 30,- excluding VAT. For non-registered customers, the amount charged for a shipment over 50kg is according to the price list of the contractual carrier, depending on the final weight, dimensions of the shipment and the distance of the delivery point.

The customer can monitor the status of the shipment and delivery on the website of the carrier. The customer is informed about the shipment by e-mail. Shipments are insured for the value of the goods. For larger orders exceeding the normal possibilities, an individual agreement is necessary.

The delivery time for goods held in stock is within 3 working days (usually sooner). If the ordered goods are not in stock and the delivery requires a longer period, the customer is informed of the delivery date by e-mail at the earliest possible time. The stated postage is the maximum. The goods can also be picked up in person, shipping and handling is then FREE.

When taking over the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects, immediately notify the carrier and write down the findings in the shipping note or write a complaint report. In case of major damages, especially those indicating unauthorized intrusion into the shipment, the buyer may not accept the shipment from the carrier at all. By signing the delivery note, the buyer confirms that the packaging of the consignment containing the goods was intact.

5) Warranty

The buyer will always find a tax receipt in the package. The warranty period starts when the buyer takes delivery of the goods.
The standard warranty period is 24 months from the date of sale.
The warranty period for batteries and battery cells is 6 months from the date of sale.

6) Right of cancellation - consumer buyer

This Article applies exclusively to cases where goods are ordered by means of distance communication by a consumer, i.e. a person who, outside the scope of his business activity or outside the scope of his independent exercise of his profession, concludes a contract with an entrepreneur or otherwise deals with him.

The Buyer acknowledges that, except in the cases referred to in Section 1837 of Act No. 89/2012 Coll., the Civil Code, he has the right to withdraw from the contract without giving any reason within 14 days from the date of receipt of the goods. In the case of a contract whose subject matter is several types of goods or the delivery of several parts, the buyer has the right to withdraw from the contract within 14 days from the date of receipt of the last delivery of goods. In the case of a contract where the subject-matter is a regular recurring delivery of goods, the buyer has the right to withdraw from the contract within 14 days from the date of receipt of the first delivery of goods.

For the purpose of exercising the right of withdrawal, the Buyer shall inform the Seller of his withdrawal from this contract in writing to dana.dockalova@levior.cz. The Seller asks the Buyer to always indicate his order number, the date of purchase and the account number or return address. The Buyer may use the form for the purpose of withdrawal, but is not obliged to do so.

If the buyer withdraws from the contract, he is obliged to send, or hand over, the goods he has received from the seller without undue delay, no later than 14 days from the withdrawal from the contract. The time limit shall be deemed to have been observed if the goods are dispatched before the expiry of this time limit. The goods to be sent back to the Seller's address must be complete (including accessories and all documentation) and in the condition in which they were received when delivered. The Buyer must enclose proof of purchase with the goods. The Seller asks the Buyer to always use wrapping paper or cardboard so that the original packaging cannot be glued, marked or otherwise damaged during transit. The Buyer acknowledges that he is not entitled to send goods on delivery. The Seller recommends the Buyer to insure the goods.

The Buyer acknowledges that in the event of cancellation of the contract, the Buyer shall bear the costs of returning the goods.

The Buyer further acknowledges that he is liable for any diminution in the value of the goods as a result of handling the goods in a manner other than that necessary to familiarise himself with the nature and characteristics of the goods, including their functionality.

If the Buyer resigns from the Contract, the Seller shall return to the Buyer without undue delay, and no later than 14 days after resignation, all monies, including delivery costs, received from the Buyer under the Contract in the same manner. The Seller shall only return the funds received to the Buyer by other means if the Buyer agrees to this and if no additional costs are incurred. If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Seller, the Seller shall reimburse the Buyer for the cost of delivery of the goods in an amount corresponding to the cheapest method of delivery offered. However, the Seller is not obliged to return the funds received before the Buyer has handed over the goods to the Seller or proved that he has sent the goods to the Seller.

For persons acting in a business relationship with the Seller, the exchange/return conditions set out in LEVIOR's Complaints Policy shall apply. For consumers, the method of making a claim is also regulated in detail in the Complaints Procedure.

7) Payment method

Cash on delivery - the seller sends the ordered goods to the buyer by mail and upon receipt of these goods the buyer pays the carrier in cash

Payment in cash - valid upon personal collection at the company's headquarters at the cash desk

Payment by bank transfer - the buyer can use his bank account to pay for the goods, when the goods will be issued/shipped to him only after the funds have been credited to the seller's bank account.

Payment by credit card - not possible.

8) Transport

Personal collection - pick up the goods at the headquarters of LEVIOR, s.r.o. .

By public carrier - through a contracted carrier.

9) Security

To increase speed, the seller does not encrypt general information (information about individual items of goods). However, if the buyer wishes to encrypt this general information as well, he can manually switch to the https protocol, which will secure everything.

10) Claims

The rights and obligations of the contracting parties with regard to the seller's liability for defects, including the seller's warranty liability, are governed by the relevant generally binding regulations (in particular Sections 2158 et seq. of Act No. 89/2012 Coll., the Civil Code) and the Complaints Procedure of LEVIOR, s.r.o.).

The rights and obligations of the contracting parties with regard to the seller's liability for defects in goods sold before the entry into force of Act No. 89/2012 Coll., Civil Code, are governed by the legal provisions in force and effective at the time of conclusion of the contract.

The Buyer's rights arising from the Seller's liability for defects, including the Seller's warranty liability, shall be exercised by the Buyer with the Seller at: e-mail address: marketing@levior.cz, fixed address:

LEVIOR, s.r.o.

Tovačovská 3488/28, 750 02  Přerov

by phone: +420 581 746 256-8

In the event of failure to comply with the buyer's obligation in Article 4, last paragraph, a subsequent claim will not be accepted, as the goods are deemed to have been delivered in good order and the physical damage occurred after the shipment was properly delivered.

 11) Privacy Policy

All information on what personal data of the Buyer is processed by the Seller, for what purposes, how the processing is carried out and how the Buyer can exercise his/her legal rights is provided in the Personal Data Processing Policy published on the website: www.levior.cz/osobni-udaje

12) Concluding Provisions

These terms and conditions apply as they appear on the Seller's online shop on the day the Buyer sends the electronic order.

If any provision of the Terms and Conditions is or becomes invalid or ineffective, the invalid provision shall be replaced by a provision whose meaning and purpose is equivalent to the invalid provision. provision as nearly as possible. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.

The Seller shall not be bound by any code of conduct in relation to the Purchaser within the meaning of Section 1826(1)(e) of Act No. 89/2012 Coll., Civil Code, as amended.

The Purchase Contract, including the Terms and Conditions, is archived by the Seller in electronic form and is not accessible.

Contact details of the seller, address for delivery:

LEVIOR s.r.o.

Tovačovská 3488/28, 750 02 Přerov

e-mail address: levior@levior.cz,

phone: +420 581 746 256-8